Care ExpansionINTELLIGENCE
Research edition · 28 Sept 2026Research desk
2selected projects
ConstructionStart here

Marchant Road care-home development

Tanglewood Care Homes · Hinckley, Leicestershire

ProgrammeAutumn 2027 practical completionSource checked28 Sept 2026Contract availabilityTo be qualified
RECOMMENDED FIRST MOVE

Use supplychain@torsiongroup.co.uk to request the Marchant Road M&E buyer and the commissioning manager.

Why this belongs in your brief

Hinckley is an East Midlands prospect for Neuro’s lifecycle service, subject to confirming site-level delivery and travel terms.

TARGET SCOPE

A defined fire-alarm or nurse-call package with commissioning, documentation and service obligations expressly included or excluded.

RELEVANT CAPABILITY

The same-team lifecycle model is relevant if the buyer wants continuity between the installation and handover phases.

Timing and buying window

Torsion reports autumn 2027 practical completion. First determine which systems are still open to supplier evaluation.

Questions that determine whether to pursue

Tick once established; record the answer in working notes below.

Progress this opportunity

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Independent research · 2 original sources
Decisions and notes saved on this browserRequest a brief review

Neuro Systems Ltd

Care Expansion Intelligence | Sepahi Group | Research edition 28 Sept 2026

Marchant Road care-home development · Hinckley

Tanglewood Care Homes | Construction | Autumn 2027 practical completion

Target scope

A defined fire-alarm or nurse-call package with commissioning, documentation and service obligations expressly included or excluded.

Hinckley is an East Midlands prospect for Neuro’s lifecycle service, subject to confirming site-level delivery and travel terms.

First move

Use supplychain@torsiongroup.co.uk to request the Marchant Road M&E buyer and the commissioning manager.

Qualification questions

  • Which alarm or nurse-call scope remains under consideration?
  • Who owns design approval and commissioning acceptance?
  • What manufacturer access and test documentation are required?
  • What service obligations continue after practical completion?

Published routes

Torsion Group | Supply-chain registration team; request project commercial lead | supplychain@torsiongroup.co.uk | https://www.torsiongroup.co.uk/supply-chain/

Working context

Decision: Not reviewed | Owner: Unassigned | Next action: Not published

Selected route: Torsion Group | supplychain@torsiongroup.co.uk

Approach draft

Subject: Marchant Road: systems commissioning and package contact

Hello,

We are Neuro Systems, based in Nottingham. We design, install, commission and maintain fire and care-call systems across the East Midlands.

Could you route us to the M&E buyer for Marchant Road? We would like to establish the fire-alarm or nurse-call scope, current appointments and commissioning requirements before reviewing a specification. If a relevant package is still being considered, we can set out how our team would carry it from installation through handover.

Kind regards,
Neuro Systems Ltd
service@nslfire.co.uk

Privacy or contact preferences: reply to this email. Please let us know if you would prefer no further contact.

Next trigger: A defined enquiry with commissioning requirements and a named technical approver.

Sources: Torsion Projects: Hinckley project start | Torsion supply-chain registration

Checked 28 Sept 2026. Contract availability unconfirmed.

Foxcrest Hills · Coalville

Crystal Care Collection | Pre-opening | Winter 2026

Target scope

A compatibility-led review of installed nurse-call/fire systems and the maintenance scope outside installer warranty. Sensio RoomMate monitoring is already specified; this is not an invitation to replace it or proof of compatibility.

Coalville is in the wider East Midlands service area; a maintenance introduction is plausible, but response coverage must be confirmed rather than inferred from the free-survey offer.

First move

Ask hello@crystalcarecollection.co.uk for Foxcrest Hills’ handover/estates contact.

Qualification questions

  • Are commissioning certificates and as-installed system details available?
  • Who holds programming access and service licences?
  • What planned and reactive support is included in the current appointment?
  • What attendance times must a regional provider meet?
  • The operator specifies Sensio RoomMate monitoring: how is that supported, and is the nurse-call scope separate or connected?

Published routes

Crystal Care Collection | Group team: ask for development or estates procurement | hello@crystalcarecollection.co.uk | 0330 401 0014 | https://crystalcarecollection.co.uk/care-homes/foxcrest-hills/

Crystal Care Collection | Published home enquiry team | hello@crystalcarecollection.co.uk | 01530 353297 | https://crystalcarecollection.co.uk/care-homes/foxcrest-hills/

Working context

Decision: Not reviewed | Owner: Unassigned | Next action: Not published

Selected route: Crystal Care Collection | hello@crystalcarecollection.co.uk

Approach draft

Subject: Foxcrest Hills: system handover and maintenance

Hello,

We are Neuro Systems, based in Nottingham. We design, install, commission and maintain fire and care-call systems across the East Midlands.

Who is coordinating the fire and nurse-call handover at Foxcrest Hills? We would first check the installed equipment, commissioning information and service access, then confirm whether our regional maintenance support fits your response requirements. Is any part of that support being evaluated separately from the installation warranty? Your home page also specifies Sensio RoomMate; we would keep its support and any nurse-call interfaces explicit.

Kind regards,
Neuro Systems Ltd
service@nslfire.co.uk

Privacy or contact preferences: reply to this email. Please let us know if you would prefer no further contact.

Next trigger: Crystal provides the handover pack and confirms an actual maintenance evaluation.

Sources: Foxcrest Hills | Crystal Care Collection current home directory

Checked 28 Sept 2026. Contract availability unconfirmed.

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