CS Security Solutions Ltd
Care Expansion Intelligence | Sepahi Group | Research edition 28 Sept 2026
Marchant Road care-home development · Hinckley
Tanglewood Care Homes | Construction | Autumn 2027 practical completion
Target scope
Nurse-call supply and installation, with any mobile alerting or monitoring integration separately specified and priced.
Hinckley allows CS to combine its Midlands coverage with a construction-stage enquiry about care alerts and their data/monitoring interfaces.
First move
Email supplychain@torsiongroup.co.uk for the Marchant Road M&E commercial lead, and ask who at Tanglewood signs off care-technology requirements.
Qualification questions
- Who approves the nurse-call workflow: Tanglewood, a consultant or the M&E subcontractor?
- Is a manufacturer already mandated?
- Are staff alerts required on fixed displays, pagers or mobile devices?
- Who provides the network and supports any integration?
Published routes
Torsion Group | Supply-chain registration team; request project commercial lead | supplychain@torsiongroup.co.uk | https://www.torsiongroup.co.uk/supply-chain/
Working context
Decision: Not reviewed | Owner: Unassigned | Next action: Not published
Selected route: Torsion Group | supplychain@torsiongroup.co.uk
Approach draft
Subject: Marchant Road, Hinckley: nurse-call specification
Hello,
We are CS Security Solutions in Derby. We provide healthcare nurse-call and fire systems, including optional links to mobile or monitoring platforms.
We understand Torsion is delivering Tanglewood’s Marchant Road home for autumn 2027 practical completion. Could you route this to the M&E lead for nurse call? Before offering a scope, we would like to establish the selected manufacturer, whether alerts need to reach staff mobile devices, and who owns the network and support interfaces.
Kind regards,
CS Security Solutions Ltd
sales@cs-securitysolutions.co.uk
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Next trigger: A named M&E buyer shares the call-system specification or invites a technical clarification.
Sources: Torsion Projects: Hinckley project start | Torsion supply-chain registration
Checked 28 Sept 2026. Contract availability unconfirmed.
Foxcrest Hills · Coalville
Crystal Care Collection | Pre-opening | Winter 2026
Target scope
Compatibility review for nurse-call monitoring and maintenance after handover; additional integration only if the operator identifies a requirement. Sensio RoomMate monitoring is already specified; this is not an invitation to replace it or proof of compatibility.
The near-opening Coalville project is a useful test of CS’s support and integration fit, rather than an assumption that its original equipment order is still open.
First move
Request Crystal’s estates/IT lead through hello@crystalcarecollection.co.uk, specifically for nurse-call support at Foxcrest Hills.
Qualification questions
- Which nurse-call platform is installed and who has administrative access?
- Are mobile or remote-monitoring links already configured?
- Who is responsible for support when the call system and network interact?
- Is there a service requirement outside the installation warranty?
- The operator specifies Sensio RoomMate monitoring: how is that supported, and is the nurse-call scope separate or connected?
Published routes
Crystal Care Collection | Group team: ask for development or estates procurement | hello@crystalcarecollection.co.uk | 0330 401 0014 | https://crystalcarecollection.co.uk/care-homes/foxcrest-hills/
Crystal Care Collection | Published home enquiry team | hello@crystalcarecollection.co.uk | 01530 353297 | https://crystalcarecollection.co.uk/care-homes/foxcrest-hills/
Working context
Decision: Not reviewed | Owner: Unassigned | Next action: Not published
Selected route: Crystal Care Collection | hello@crystalcarecollection.co.uk
Approach draft
Subject: Foxcrest Hills: nurse-call support responsibilities
Hello,
We are CS Security Solutions in Derby. We provide healthcare nurse-call and fire systems, including optional links to mobile or monitoring platforms.
With Foxcrest Hills listed for winter 2026, could you connect us with the estates or IT contact handling nurse-call support? We would first establish the installed platform and the division between the system supplier, network team and maintenance provider. That would let us judge whether CS can offer useful support without duplicating the existing arrangement. Your home page also specifies Sensio RoomMate; we would keep its support and any nurse-call interfaces explicit.
Kind regards,
CS Security Solutions Ltd
sales@cs-securitysolutions.co.uk
Privacy or contact preferences: reply to this email. Please let us know if you would prefer no further contact.
Next trigger: An operator-confirmed support gap or a scheduled review after commissioning.
Sources: Foxcrest Hills | Crystal Care Collection current home directory
Checked 28 Sept 2026. Contract availability unconfirmed.
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