Care ExpansionINTELLIGENCE
Research edition · 28 Sept 2026Research desk
4selected projects
ConstructionStart here

Kettlebaston Way care home

Care UK · Ipswich, Suffolk

ProgrammeSpring 2028Source checked28 Sept 2026Contract availabilityTo be qualified
RECOMMENDED FIRST MOVE

Request the Kettlebaston Way M&E or specialist-systems buyer through Kori’s published inbox; ask who holds the Care UK-approved call-system specification. Published routing inbox: works@koriconstruction.com. This contact routes the enquiry; package award authority is not confirmed.

Why this belongs in your brief

Kettlebaston Way sits in BSA’s Suffolk territory and is still a construction-stage scheme. Its contractor route permits a manufacturer and package check before making a systems proposal.

TARGET SCOPE

Nurse-call installation and any associated toilet-call provision included in the buyer’s brief; identify whether a specialist sits under the M&E contractor or operator.

RELEVANT CAPABILITY

BSA’s call-system specialism makes a useful distinction between room call points, notification routing and associated call types; the actual project requirements must lead the offer.

Timing and buying window

Spring 2028 target gives a procurement window to qualify, but neither specification nor installer availability is confirmed.

Questions that determine whether to pursue

Tick once established; record the answer in working notes below.

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BSA Security & Fire

Care Expansion Intelligence | Sepahi Group | Research edition 28 Sept 2026

Kettlebaston Way care home · Ipswich

Care UK | Construction | Spring 2028

Target scope

Nurse-call installation and any associated toilet-call provision included in the buyer’s brief; identify whether a specialist sits under the M&E contractor or operator.

Kettlebaston Way sits in BSA’s Suffolk territory and is still a construction-stage scheme. Its contractor route permits a manufacturer and package check before making a systems proposal.

First move

Request the Kettlebaston Way M&E or specialist-systems buyer through Kori’s published inbox; ask who holds the Care UK-approved call-system specification. Published routing inbox: works@koriconstruction.com. This contact routes the enquiry; package award authority is not confirmed.

Qualification questions

  • Which nurse-call manufacturer/platform is specified and are alternatives permitted?
  • Who buys call points, notification devices and any toilet-call integration?
  • Has installation been appointed, and what commissioning, training and warranty responsibilities are included?

Published routes

Kori Construction | Project commercial / procurement team | works@koriconstruction.com | 01536 744402 | https://koriconstruction.com/contact/

Care UK | Jason Protheroe | Development Project Manager | 0330 165 1330 | https://www.careuk.com/company/contact/professional

Working context

Decision: Not reviewed | Owner: Unassigned | Next action: Not published

Selected route: Kori Construction | works@koriconstruction.com

Approach draft

Subject: Kettlebaston Way — nurse-call specification and buyer

Hello Kori team,

BSA Security & Fire installs nurse-call and related call systems across Norfolk and Suffolk. Could you direct us to the M&E or specialist-systems buyer for the Kettlebaston Way care home?

We would like to confirm the specified platform, the route for installation procurement and whether that appointment has already been made. We can then provide relevant system experience against the actual requirements.

Kind regards,
BSA Security & Fire
enquiries@bsasecurityandfire.co.uk

Privacy or contact preferences: reply to this email. Please let us know if you would prefer no further contact.

Next trigger: M&E buyer identified and a specification or qualification request received.

Sources: Kettlebaston Way care home project update | Kori Construction — published contact route | Care UK — published contact route

Checked 28 Sept 2026. Contract availability unconfirmed.

Wensum Gardens · Taverham

Avery Healthcare | Construction | March 2027

Target scope

Check any remaining defined commissioning/installation scope, then establish authorised post-handover call-system support and warranty responsibility.

Taverham is within BSA’s Norfolk area. With a March 2027 opening target, the useful question is the transition from commissioning to support, not a presumption that the initial call-system installation is unawarded.

First move

Ask Kori for the appointed systems buyer and manufacturer; request Avery’s estates contact only for the post-handover service decision. Use works@koriconstruction.com as the project-routing inbox; award authority is not confirmed.

Qualification questions

  • Which call system is installed or being installed, and who commissions it?
  • Are service support and engineer access fixed under the installation warranty?
  • Does Avery consider regional support partners, and when would that decision be reviewed?

Published routes

Kori Construction | Contractor: ask for project commercial or procurement lead | works@koriconstruction.com | 01536 744402 | https://koriconstruction.com/contact/

Avery Healthcare | Head office; request development / estates team | 0800 012 9113 | https://www.averyhealthcare.co.uk/new-developments/

Working context

Decision: Not reviewed | Owner: Unassigned | Next action: Not published

Selected route: Kori Construction | works@koriconstruction.com

Approach draft

Subject: Wensum Gardens — call-system commissioning and support route

Hello Kori team,

BSA Security & Fire provides nurse-call and associated call-system installation in Norfolk. Could you point us to the systems contact for Wensum Gardens in Taverham?

We would like to check the installed or specified platform and whether commissioning and ongoing support are already covered. If an appropriate regional role exists, we can confirm compatibility and relevant experience before discussing any scope.

Kind regards,
BSA Security & Fire
enquiries@bsasecurityandfire.co.uk

Privacy or contact preferences: reply to this email. Please let us know if you would prefer no further contact.

Next trigger: Confirmed system specification plus a defined commissioning need or future service review.

Sources: Kori secures second Norfolk healthcare project | Avery new developments | Kori Construction — published contact route

Checked 28 Sept 2026. Contract availability unconfirmed.

Baysfield Gardens · Wymondham

Crystal Care Collection | Open | Timetable to confirm

Target scope

Future maintenance/support of the separately identified call and fire systems, subject to manufacturer capability, warranty permissions and incumbent service review.

Baysfield is already open in BSA’s Norfolk territory. The operator specifies Sensio RoomMate for resident monitoring; that fact does not identify a separate nurse-call platform or an available contract.

First move

Use Baysfield’s published home inbox to request Crystal’s estates buyer. The home manager can route the enquiry but is not assumed to control group contracts.

Qualification questions

  • Which nurse-call and fire platforms operate alongside RoomMate?
  • Who holds warranties, software access and current service agreements for each?
  • When does Crystal review those services, and is local authorised support considered?

Published routes

Crystal Care Collection / Baysfield Gardens | Liz Atkins | General Manager; request estates procurement routing | baysfieldgardens@crystalcarecollection.co.uk | 01953 773212 | https://crystalcarecollection.co.uk/care-homes/baysfield-gardens/

Crystal Care Collection | Group enquiry team; request estates buyer | hello@crystalcarecollection.co.uk | 0330 401 0014 | https://crystalcarecollection.co.uk/care-homes/landers-court-truro/

Working context

Decision: Not reviewed | Owner: Unassigned | Next action: Not published

Selected route: Crystal Care Collection / Baysfield Gardens | Liz Atkins | baysfieldgardens@crystalcarecollection.co.uk

Approach draft

Subject: Baysfield Gardens — estates contact for call-system support

Hello Baysfield Gardens team,

Could you direct us to Crystal’s estates contact for nurse-call and fire-system servicing? BSA Security & Fire supports these services in Norfolk and Suffolk.

Your home information names Sensio RoomMate for resident monitoring. We would first like to understand the separate call and fire systems, existing warranties and the next service-review point, so any introduction relates to equipment we can support.

Kind regards,
BSA Security & Fire
enquiries@bsasecurityandfire.co.uk

Privacy or contact preferences: reply to this email. Please let us know if you would prefer no further contact.

Next trigger: Actual service-contract review, approved supplier onboarding or a defined extension to a supported system.

Sources: Baysfield Gardens current home page | Baysfield Gardens grand opening | Crystal Care Collection — published contact route | Project milestone / verification source

Checked 28 Sept 2026. Contract availability unconfirmed.

Cornwallis Court replacement home · Bury St Edmunds

RMBI Care Co. (current published operator) | Phased construction; first-phase handover unverified | RMBI earlier forecast mid-summer 2026 for the new-home transfer; Kind's wider phased programme lists Winter 2027. Confirm the relevant phase.

Target scope

Current system ownership, handover and maintenance accountability before any installation or support discussion.

Cornwallis Court is in BSA’s Suffolk territory. Kind & Co describes phased redevelopment with a Winter 2027 overall programme; RMBI’s earlier mid-summer 2026 forecast concerned the new home and resident transfer. Actual phase-one handover and the current estates buyer require confirmation.

First move

Use Cornwallis Court’s published contact to ask who currently handles estates; request factual routing only and do not imply that the proposed portfolio transfer is complete.

Qualification questions

  • Which redevelopment phase is currently active, and has the replacement home been handed over or occupied?
  • Which organisation now approves maintenance procurement and holds the system warranties?
  • What call/fire platforms were supplied, and is there an actual service review or unmet support requirement?

Published routes

RMBI Care Co. / Cornwallis Court | Published home or group contact: request estates/maintenance buyer | cornwallis@rmbi.care | 01284 768028 | https://rmbi.org.uk/home/cornwallis-court-suffolk/

Kind & Co | Commercial / project team | mail@kind-build.com | 020 8539 6923 | https://www.kind-build.com/site/assets/files/3076/d__kind_co_june_-_cornwallis_court_data_sheet_v3.pdf

Working context

Decision: Not reviewed | Owner: Unassigned | Next action: Not published

Selected route: RMBI Care Co. / Cornwallis Court | cornwallis@rmbi.care

Approach draft

Subject: Cornwallis Court — estates and system-support contact

Hello Cornwallis Court team,

BSA Security & Fire provides nurse-call and fire-system services in Suffolk. Could you advise who currently handles estates procurement for the replacement home?

Before making a service introduction, we would like to confirm whether handover has taken place and which team now owns the system warranties and maintenance arrangements. That will help us send any relevant information to the right organisation and at the appropriate time.

Kind regards,
BSA Security & Fire
enquiries@bsasecurityandfire.co.uk

Privacy or contact preferences: reply to this email. Please let us know if you would prefer no further contact.

Next trigger: Confirmed current buyer, handover and a relevant service-review date.

Sources: RMBI Impact 2025/26: development update and planned portfolio transfer | Cornwallis Court replacement plans | Cornwallis Court published home contact | Kind & Co: Cornwallis Court phased project | Pristine: phase-one glazing completion | Kind & Co — published contact route | Project milestone / verification source

Checked 28 Sept 2026. Contract availability unconfirmed.

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