Use Avon’s Intercall installation and maintenance capability alongside the group fire-systems offer. Greenlands and Poppymill are handover enquiries; The Turrets is an installed-base discovery; Sherwell is a service-review conversation with resident monitoring already named.
South West England
Nurse callFire alarmsEmergency lighting
4selected projects
Pre-openingStart here
Greenlands Meadow
Amica Care Trust · Taunton, Somerset
ProgrammeAutumn 2026Source checked28 Sept 2026Contract availabilityTo be qualified
RECOMMENDED FIRST MOVE
Use greenlands@amicacare.co.uk (Amica Care Trust) to request the person responsible for the proposed scope. This is a published business route, not proof that the inbox holder can award the work. Lead with: Is Greenlands Meadow’s nurse call Intercall, and does Amica buy its service separately from the fire systems?
Why this belongs in your brief
Amica’s published Greenlands Meadow page targets autumn 2026 and says the marketing suite is open. Avon’s Intercall and group fire-services offer can address related needs once each system and buyer is known.
TARGET SCOPE
Discover the nurse-call platform and separate its support arrangements from the fire-alarm and lighting handover.
RELEVANT CAPABILITY
Avon’s Intercall and group fire-services offer can address related needs once each system and buyer is known.
Timing and buying window
The published autumn 2026 target makes status confirmation the immediate task. Establish whether the home is now occupied, who has accepted handover and what remains with the original suppliers before proposing support.
Questions that determine whether to pursue
Tick once established; record the answer in working notes below.
Progress this opportunity
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Care Expansion Intelligence | Sepahi Group | Research edition 28 Sept 2026
Greenlands Meadow · Taunton
Amica Care Trust | Pre-opening | Autumn 2026
Target scope
Discover the nurse-call platform and separate its support arrangements from the fire-alarm and lighting handover.
Amica’s published Greenlands Meadow page targets autumn 2026 and says the marketing suite is open. Avon’s Intercall and group fire-services offer can address related needs once each system and buyer is known.
First move
Use greenlands@amicacare.co.uk (Amica Care Trust) to request the person responsible for the proposed scope. This is a published business route, not proof that the inbox holder can award the work. Lead with: Is Greenlands Meadow’s nurse call Intercall, and does Amica buy its service separately from the fire systems?
Qualification questions
Is Greenlands Meadow’s nurse call Intercall, and does Amica buy its service separately from the fire systems?
Are nurse call, fire alarms and emergency lighting bought together or through separate service agreements?
Who can appoint this particular scope, what is already committed, and what is the next decision date?
Decision: Not reviewed | Owner: Unassigned | Next action: Not published
Selected route: Amica Care Trust | Callum Pearce | greenlands@amicacare.co.uk
Approach draft
Subject: Greenlands Meadow: nurse-call and fire-system support
Hi Callum,
Amica’s published Greenlands Meadow page targets autumn 2026 and says the marketing suite is open. We supply and maintain Intercall nurse-call systems, alongside the group’s fire-alarm and emergency-lighting services.
Is Greenlands Meadow’s nurse call Intercall, and does Amica buy its service separately from the fire systems?
Could you point us to the person who owns that decision and let us know whether this is a useful time for an introduction? If the scope is already covered, knowing the appropriate review point would help us avoid duplicating existing arrangements.
Kind regards,
Avon Alarms & Avon Fire Systems
sales@avonalarmsgroup.co.uk
Privacy or contact preferences: reply to this email. Please let us know if you would prefer no further contact.
Next trigger: Confirmed handover or occupation date, an explicitly unallocated operational scope, or a scheduled service review.
Rakhi and Pritesh Ruparelia | Acquired | Timetable to confirm
Target scope
Establish whether the acquired Bristol home has Intercall equipment and an upcoming service or supported-upgrade decision.
Christie & Co announced The Turrets’ sale to Rakhi and Pritesh Ruparelia in January 2026; they already owned a home in Weston-super-Mare. A Bristol-based Intercall service discussion is specific to the inherited installed base rather than the fact of acquisition alone.
First move
Start with The Turrets Residential Care Home on 0117 955 4058 and ask who now owns the relevant decision. If an email introduction is preferable, email Oliver McCarthy at oliver.mccarthy@christie.com to ask whether an introduction to the owner or project lead is possible. The adviser is not the procurement buyer. Lead with: Which Intercall generation, if any, is in use, and does the owner need access to reliable call-history and service information?
Qualification questions
Which Intercall generation, if any, is in use, and does the owner need access to reliable call-history and service information?
Are nurse call, fire alarms and emergency lighting bought together or through separate service agreements?
What is the next agreed review or renewal date, and is there a current need beyond the existing provider’s contract?
Published routes
Christie & Co | Oliver McCarthy | Director - Care; transaction adviser | oliver.mccarthy@christie.com | +44 7702 809198 | https://www.christie.com/news-resources/press-releases/the-turrets-care-home-bristol-sold/
The Turrets Residential Care Home | Home team | 0117 955 4058 | https://www.cqc.org.uk/location/1-242565716
Working context
Decision: Not reviewed | Owner: Unassigned | Next action: Not published
Selected route: Christie & Co | Oliver McCarthy | oliver.mccarthy@christie.com
Approach draft
Subject: The Turrets Care Home: introduction to the relevant owner or project lead
Hi Oliver,
Christie & Co announced The Turrets’ sale to Rakhi and Pritesh Ruparelia in January 2026; they already owned a home in Weston-super-Mare. We supply and maintain Intercall nurse-call systems, alongside the group’s fire-alarm and emergency-lighting services.
Would it be possible to forward a short introduction to the owner or relevant project lead? The initial question is: Which Intercall generation, if any, is in use, and does the owner need access to reliable call-history and service information?
We would like to establish whether there is a defined requirement and the right time to speak. We appreciate that the sale announcement does not establish a current supplier review.
Kind regards,
Avon Alarms & Avon Fire Systems
sales@avonalarmsgroup.co.uk
Privacy or contact preferences: reply to this email. Please let us know if you would prefer no further contact.
Next trigger: A confirmed owner-led assessment or service review, renewal date or defined building change.
Crystal Care Collection | Open | Timetable to confirm
Target scope
Identify the actual nurse-call platform at Sherwell and the next service-review date, distinct from Sensio monitoring.
Crystal reported Sherwell Manor open in July 2026; its home page separately names Sensio RoomMate resident monitoring. The explicit platform filter stops the named monitoring technology from becoming an unsupported replacement proposal.
First move
Use sherwellmanor@crystalcarecollection.co.uk (Crystal Care Collection) to request the person responsible for the proposed scope. This is a published business route, not proof that the inbox holder can award the work. Lead with: Does Sherwell’s nurse-call system use Intercall, and who holds its maintenance and call-logging access?
Qualification questions
Does Sherwell’s nurse-call system use Intercall, and who holds its maintenance and call-logging access?
Are nurse call, fire alarms and emergency lighting bought together or through separate service agreements?
What is the next agreed review or renewal date, and is there a current need beyond the existing provider’s contract?
Published routes
Crystal Care Collection | Home team; request group estates buyer | sherwellmanor@crystalcarecollection.co.uk | 01823 774633 | https://crystalcarecollection.co.uk/care-homes/sherwell-manor/
Crystal Care Collection | Group enquiry team; request estates buyer | hello@crystalcarecollection.co.uk | 0330 401 0014 | https://crystalcarecollection.co.uk/care-homes/landers-court-truro/
Working context
Decision: Not reviewed | Owner: Unassigned | Next action: Not published
Selected route: Crystal Care Collection | sherwellmanor@crystalcarecollection.co.uk
Approach draft
Subject: Sherwell Manor: nurse-call and fire-system support
Hello Crystal Care Collection team,
Crystal reported Sherwell Manor open in July 2026; its home page separately names Sensio RoomMate resident monitoring. We supply and maintain Intercall nurse-call systems, alongside the group’s fire-alarm and emergency-lighting services.
Does Sherwell’s nurse-call system use Intercall, and who holds its maintenance and call-logging access?
Could you point us to the person who owns that decision and let us know whether this is a useful time for an introduction? If the scope is already covered, knowing the appropriate review point would help us avoid duplicating existing arrangements.
Kind regards,
Avon Alarms & Avon Fire Systems
sales@avonalarmsgroup.co.uk
Privacy or contact preferences: reply to this email. Please let us know if you would prefer no further contact.
Next trigger: An agreed service review, requested configuration change or operator-identified support requirement.
Crystal Care Collection | Pre-opening | January 2027
Target scope
Qualify nurse-call commissioning and future maintenance before the January 2027 opening target.
Crystal’s current directory lists Poppymill Brook in Brockworth for January 2027. Intercall installation and lifetime servicing can be relevant where that platform and an actual appointment route are confirmed.
First move
Use hello@crystalcarecollection.co.uk (Crystal Care Collection) to request the person responsible for the proposed scope. This is a published business route, not proof that the inbox holder can award the work. Lead with: Has Crystal fixed the nurse-call platform and staff-device arrangement, and who accepts the call logs and routing configuration at handover?
Qualification questions
Has Crystal fixed the nurse-call platform and staff-device arrangement, and who accepts the call logs and routing configuration at handover?
Are nurse call, fire alarms and emergency lighting bought together or through separate service agreements?
Who can appoint this particular scope, what is already committed, and what is the next decision date?
Published routes
Crystal Care Collection | Group team: ask for development or estates procurement | hello@crystalcarecollection.co.uk | 0330 401 0014 | https://crystalcarecollection.co.uk/care-homes/poppymill-brook/
Crystal Care Collection | Published home enquiry team | poppymillbrook@crystalcarecollection.co.uk | 01452 203788 | https://crystalcarecollection.co.uk/care-homes/poppymill-brook/
Working context
Decision: Not reviewed | Owner: Unassigned | Next action: Not published
Selected route: Crystal Care Collection | hello@crystalcarecollection.co.uk
Approach draft
Subject: Poppymill Brook: nurse-call and fire-system support
Hello Crystal Care Collection team,
Crystal’s current directory lists Poppymill Brook in Brockworth for January 2027. We supply and maintain Intercall nurse-call systems, alongside the group’s fire-alarm and emergency-lighting services.
Has Crystal fixed the nurse-call platform and staff-device arrangement, and who accepts the call logs and routing configuration at handover?
Could you point us to the person who owns that decision and let us know whether this is a useful time for an introduction? If the scope is already covered, knowing the appropriate review point would help us avoid duplicating existing arrangements.
Kind regards,
Avon Alarms & Avon Fire Systems
sales@avonalarmsgroup.co.uk
Privacy or contact preferences: reply to this email. Please let us know if you would prefer no further contact.
Next trigger: A confirmed commissioning or handover timetable and the named operational decision maker.