Care ExpansionINTELLIGENCE
Research edition · 28 Sept 2026Research desk
3selected projects
ConstructionStart here

Marchant Road care-home development

Tanglewood Care Homes · Hinckley, Leicestershire

ProgrammeAutumn 2027 practical completionSource checked28 Sept 2026Contract availabilityTo be qualified
RECOMMENDED FIRST MOVE

Use supplychain@torsiongroup.co.uk to identify the project M&E lead and request Tanglewood’s care-technology/IT decision maker.

Why this belongs in your brief

Tanglewood’s construction project is relevant to Ascom only if its care-technology standard is still open or an integration requirement exists. The regional project route offers a way to test that.

TARGET SCOPE

Operator-led resident-response specification, including call routing, escalation, staff devices and reporting; hardware supply only within the confirmed buying model.

RELEVANT CAPABILITY

Ascom can bring a care-workflow discussion and an evidenced UK reference instead of entering solely as an undifferentiated call-point supplier.

Timing and buying window

Torsion reports autumn 2027 practical completion. Determine design freeze and operator standard now; installation timing alone may be too late for platform selection.

Questions that determine whether to pursue

Tick once established; record the answer in working notes below.

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Independent research · 2 original sources
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Ascom UK

Care Expansion Intelligence | Sepahi Group | Research edition 28 Sept 2026

Marchant Road care-home development · Hinckley

Tanglewood Care Homes | Construction | Autumn 2027 practical completion

Target scope

Operator-led resident-response specification, including call routing, escalation, staff devices and reporting; hardware supply only within the confirmed buying model.

Tanglewood’s construction project is relevant to Ascom only if its care-technology standard is still open or an integration requirement exists. The regional project route offers a way to test that.

First move

Use supplychain@torsiongroup.co.uk to identify the project M&E lead and request Tanglewood’s care-technology/IT decision maker.

Qualification questions

  • Has Tanglewood mandated a nurse-call platform?
  • Who approves call prioritisation, escalation and staff-device workflows?
  • What network, integration and data requirements are fixed?
  • When does the specification freeze, and is an alternative or integration discussion permitted?

Published routes

Torsion Group | Supply-chain registration team; request project commercial lead | supplychain@torsiongroup.co.uk | https://www.torsiongroup.co.uk/supply-chain/

Working context

Decision: Not reviewed | Owner: Unassigned | Next action: Not published

Selected route: Torsion Group | supplychain@torsiongroup.co.uk

Approach draft

Subject: Marchant Road: resident-response specification lead

Hello,

We are Ascom UK. We provide resident-response and nurse-call systems for care homes, including teleCARE IP and response-management solutions.

Could you connect us with Tanglewood’s care-technology or IT lead for the Marchant Road home? Before discussing hardware, we would like to understand the planned call-routing, escalation and staff-device workflow, and whether the nurse-call platform is already fixed. We can then judge whether a focused specification conversation would be useful alongside the M&E team.

Kind regards,
Ascom UK
uk.info@ascom.com

Privacy or contact preferences: reply to this email. Please let us know if you would prefer no further contact.

Next trigger: A named operator sponsor agrees a specification or integration workshop.

Sources: Torsion Projects: Hinckley project start | Torsion supply-chain registration

Checked 28 Sept 2026. Contract availability unconfirmed.

Catherine Grove · Deal

Boutique Care Homes | Construction | Late 2027

Target scope

Resident-response specification for the care home, with the seven retirement bungalows treated as a separate requirement rather than presumed part of the nurse-call network.

Boutique’s named Development Director creates a direct route to establish operator requirements at a late-2027 development within Ascom’s UK remit.

First move

Email Boutique’s published mail@boutiquecarehomes.co.uk inbox for Tom Duck, Development Director, asking for the care/IT and M&E specification contacts.

Qualification questions

  • Is the care-home response platform already selected?
  • Are the retirement bungalows included in any call/alert scope, and on what basis?
  • Who defines escalation, staff devices and reporting?
  • How are operator requirements passed into Apex’s M&E specification?

Published routes

Boutique Care Homes | Tom Duck | Development Director | mail@boutiquecarehomes.co.uk | 01708 380940 | https://www.boutiquecarehomes.co.uk/care-homes/kent/catherine-grove/

Apex Contractors Limited | Steph Harris | New business and social value contact | steph.harris@apexcontractors.co.uk | https://www.linkedin.com/posts/apex-contractors-limited_newrole-growth-womeninconstruction-activity-7274444632535535616-dm57

Working context

Decision: Not reviewed | Owner: Unassigned | Next action: Not published

Selected route: Boutique Care Homes | Tom Duck | mail@boutiquecarehomes.co.uk

Approach draft

Subject: Catherine Grove: resident-response and care-technology lead

Hello,

We are Ascom UK. We provide resident-response and nurse-call systems for care homes, including teleCARE IP and response-management solutions.

Could this be directed to Tom Duck’s development team? We are following Catherine Grove’s late-2027 target and would like to establish who is setting the resident-response specification. In particular, are the care home and retirement bungalows separate technology scopes, and has the nurse-call platform already been agreed with Apex’s M&E team?

Kind regards,
Ascom UK
uk.info@ascom.com

Privacy or contact preferences: reply to this email. Please let us know if you would prefer no further contact.

Next trigger: Tom Duck’s team identifies a technology sponsor or releases a defined response-system brief.

Sources: Catherine Grove groundbreaking | Catherine Grove home page | Apex Contractors Limited — published contact route

Checked 28 Sept 2026. Contract availability unconfirmed.

Chesterfield care-home development · Chesterfield

Torwood Care | Funded development | 2027

Target scope

An initial specification-status conversation only; do not allocate design or estimating time until an authorised operator sponsor and programme are confirmed.

A new Torwood home could justify an early operator-level response-system discussion, but the available funding announcement does not prove current construction or procurement status.

First move

Use supplychain@torsiongroup.co.uk to confirm the project entity and request Torwood’s technology decision maker; treat registration solely as an introduction route.

Qualification questions

  • What is the current construction and design programme?
  • Has Torwood selected its resident-response standard?
  • Which Torsion entity and M&E team own the project?
  • Is an operator-led requirements discussion still timely?

Published routes

Torsion Group | Supply-chain registration team; request project commercial lead | supplychain@torsiongroup.co.uk | https://www.torsiongroup.co.uk/supply-chain/

Working context

Decision: Not reviewed | Owner: Unassigned | Next action: Not published

Selected route: Torsion Group | supplychain@torsiongroup.co.uk

Approach draft

Subject: Torwood Chesterfield: care-technology programme

Hello,

We are Ascom UK. We provide resident-response and nurse-call systems for care homes, including teleCARE IP and response-management solutions.

We saw the funded-development announcement for Torwood’s Chesterfield home. Could you confirm the current project team and route us to the operator contact responsible for resident-response technology? We would first establish the programme and whether the platform specification is still being considered before suggesting any technical work.

Kind regards,
Ascom UK
uk.info@ascom.com

Privacy or contact preferences: reply to this email. Please let us know if you would prefer no further contact.

Next trigger: A confirmed current programme and invitation from Torwood’s technology lead.

Sources: Elevation completes Chesterfield transaction with Torwood | Torsion supply-chain registration

Checked 28 Sept 2026. Contract availability unconfirmed.

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